network support hampshire

Keeping up with ever-changing network support technology is hard enough. Choosing the best way forward for your business can be a real headache whether you are planning a new network or enhancing your established infrastructure. Then there’s the added pressure to ‘do more with less.’

Gecko It Service’s network support are able to assist with the analysis of current and future organisational needs and the subsequent effects to your network infrastructure. A solution can then be designed to meet both your business and budgetary requirements and enable you to efficiently build, expand and integrate your business through best practice processes and technologies.

Benefits if choosing Gecko IT Services Network Support:

  • Knowledge and resource of experienced and qualified network consultants.
  • Analysis of infrastructure changes highlighting technical impacts, as well as impacts on business processes and the user base. 
  • Tried and tested best practice processes and technologies minimising project risk and accelerating the time to project delivery.
  • Consideration of present and future commercial and technical objectives ensuring resilience and scalability.
  • Thorough planning and analysis optimising return on investment and controlling future expenditure.

Downtime, slow response times or bottlenecks in the network are costly, often resulting in lost sales, lost customers and lost productivity - something every IT department works hard to avoid. However, it is not always possible to prevent all possible downtime scenarios or be able to detect the reasons why this should happen in the first place.

Gecko’s troubleshoot service provides rapid, definitive, on-site diagnosis of network infrastructure, network operating system and network application problems. Our technicians are not only highly skilled in all aspects of IT network infrastructure and security, they also have a wealth of experience in diagnosing problems and are able to quickly identify the area of the network that may be causing the problem. With the aid of specialised network testing equipment that collects statistical data from the network, we can definitively prove our findings and then advise corrective actions.

Benefits of choosing Gecko:

Gecko’s accredited network engineers identify and resolve a multitude of network issues on a daily basis and receive frequent education and updates direct from industry leading vendors relating to emerging issues, updates, patches and fixes. Therefore providing a highly experienced and educated team to ensure swift symptom and fault recognition and best practice resolutions.

Gecko’s troubleshoot service provides rapid, definitive, on-site diagnosis of network infrastructure, network operating system and network application problems. Our technicians are not only highly skilled in all aspects of IT network infrastructure, they also have a wealth of experience in diagnosing problems and are able to quickly identify the area of the network that may be causing the problem. With the aid of specialised network testing equipment that collects statistical data from the network, we can definitively prove our findings and then advise corrective actions.

Technically we diagnose all seven layers of the OSI model -

Application - Slow response times/optimisation
Presentation - Compression/Encryption
Session - Dropped connections
Transport - Retransmissions/throughput
Network - Missing networks/congestion
Data Link - CRC errors, Encapsulation
Physical - Speed sensing/Cabling

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